Segal Benz Blog

Feel the Love: What Employees Say When Your Benefits Communication is Effective | Segal Benz

Written by Jennifer Benz | June 23, 2016

After you’ve spent months pouring your heart and soul into developing and rolling out your communications campaign, there’s nothing more inspiring than hearing from employees about what’s working well for them—or learning what isn’t so you can make real-time adjustments. That’s why we advise benefits teams to include feedback in their communications strategy.

These are some of our favorite comments—grouped by theme—from our clients’ websites. You, too, can look forward to this type of feedback when you create simple, clear benefits communications that employees can easily understand and act on.

When you offer a program that resonates with your people

This is an amazing service to have offered to employees.

I was not aware of this benefit and it is one that could allow me to work on those pick times where I need to work more without having to worry about the care for my mother. Thank you!

Great benefit for employees.

I signed up and within 6 weeks I had lost 17 lbs.

When you simplify language and organization

I like this set up a lot!

I love the targeting by age. These are exactly the things I care about. Thank you!

I appreciate you customizing the recommendations based on our stage in life. I feel it’s so much more relevant to me. Thank you.

Love the new design and the simplified language. This is awesome—thank you!

Very clear information … thank you!!

This is by far the best, easiest explanation of ESPP I’ve seen. THANK YOU!

Simple, straightforward and to the point.

When you make it easy to find and use information 

Easy to understand, great summaries and graphs.

Thanks for the easy-to-read and user-friendly site.

Very simple and uncomplicated.

Found exactly what I was looking for! Thanks HR. J

And, the praise you and your team can share

Love this new site!

I think this page is great!

Candidates love this page!

            Very helpful—thank you!

Reactions such as these are eye-openers to benefits pros who are used to hearing how hard it is for employees to understand or even find their benefits information. As you’re planning for annual enrollment, think about what steps you can take that would prompt this level of satisfaction from employees.

 

Want to know more about our formula for success? Watch our webinar, Creating results: Three steps to success with your benefits communication.

 Need help prioritizing your goals? We can help. Contact us