Events

September 28–October 1, 2025—NAGDCA 2025 Annual Conference

Written by Segal Benz | August 21, 2025

Session:  Unlocking AI to Transform Public Sector Communications 

Date:  Wednesday, October 1, 2025 

Time: 9–10 a.m. PT 

Register

Curious about how AI is already improving retirement communications for public sector DC plans? This session will feature real-world case studies showing how plan sponsors are using AI-powered tools to personalize participant outreach, simplify complex topics, and drive meaningful action. We’ll explore practical applications like automated messaging, data-driven insights, and content customization—plus lessons learned along the way.

Discover:

  • How to use AI tools to create more personalized and relevant communications for retirement plan participants
  • Real examples and steps to build automated messages that help participants take important retirement actions
  • How to assess whether AI solutions like chatbots and targeted emails are a good fit for plan communications

Speakers:

  • Jenny Schuster, SVP National Practice Leader, Communications, Segal Benz
  • Kaulen Taylor Pickell, VP Communications, Segal Benz