September 2, 2026—Segal Webinar: Meeting the Moment: Helping People Navigate Change at Open Enrollment
Webinar: Meeting the Moment: Helping People Navigate Change at Open Enrollment
How to communicate complex changes, rising costs, and benefits decisions with greater empathy, clarity, and support.
Date: September 2, 2026
Time: 1–2 p.m. ET
As healthcare costs continue to rise, many organizations are facing difficult decisions about benefits design, cost sharing, and overall workforce well-being. At the same time, employees and their families are navigating increasing financial pressures, making benefits decisions feel more complex and more important than ever.
In this webinar, we’ll explore a well-being-centered approach to open enrollment communications that helps organizations move beyond simply explaining benefits changes and toward creating experiences that foster understanding, confidence, and trust. Learn how to communicate challenging decisions with empathy, tailor messages to the diverse needs of your workforce, and support employees as they evaluate options and make informed decisions for themselves and their families.
You’ll learn how to:
- Communicate benefits changes and rising healthcare costs with greater empathy, clarity, and credibility
- Apply a well-being-centered lens to open enrollment communications and decision support
- Tailor messaging to different employee needs, priorities, and life stages
- Help employees understand their options, evaluate trade-offs, and make more informed benefits decisions
- Reduce confusion, simplify choices, and encourage timely action through effective communications strategies
Speakers:
-
Ettore Toppi, Senior Consultant, Communications, Segal Benz
- Kari Aikins, VP Senior Corporate Consultant, Segal