Skip to content

April 24, 2023 – Health Care Management Conference

Health plan trustees and administrators are responsible for designing coverage that is cost-effective, attains the highest health outcomes, and is equitable for all, but it’s easy to fall off track. The Health Care Management Conference is designed to explore how to create a better plan for your entire fund through the whole-worker approach, focusing on how the health plan supports workers’ physical, mental, and professional well-being.

Session: Overcoming Barriers to Care

Date: Monday, April 24, 2023

Time: 1–2 p.m. ET

Workers face a number of barriers in accessing quality health care coverage. Identifying and overcoming these barriers are essential steps in ensuring the health of plan participants as well as the plan as a whole. In this session, Jen Schuster will join Karen Urban of Kaiser Permanente to address:

  • Identifying the social determinants of health
  • The role of targeted communication in improving participant health literacy
  • Stigma and bias
  • Strategies for success


  • Jennifer Schuster, Senior Vice President, Segal Benz
  • Karen E. Urban, Area VP of Labor & Trust Funds, Kaiser Permanente Labor & Trust